Information we may collect from you
You can access most of our website without providing us with information about you. However, we may collect and process the following data about you:
• Information that is necessary to respond to requests from you, and records of such correspondence. Please note that if you email us and include a contact telephone number, we may contact you on the number provided in order to resolve your query.
• Details of your visits to our site and the resources that you access.
• We may ask you to complete surveys that we use for research purposes, although there is no obligation to respond to them.
IP addresses, cookies and log files
Information that either by itself or in combination with other information we may collect about you would permit someone to identify or contact you — such as your name, address, or email address — is referred to as “personal information” Like most websites, when you visit our website our servers may automatically collect certain information about you and your use of our website, which we use to maintain the website. Generally, this information is not personal information, but depending on the circumstances, it might be considered to be personal information (if, for example, you have a fixed IP address). We may use this information to better understand who is using our website, how it is being used, and how we might improve it in the future.
Our servers automatically collect the following information about your web browsing session: (a) the date and time of each page request; (b) the unique Uniform Resource Locator (URL) of each web page that you request; (c) the HTTP response code of the page request; and (d) the IP address from which each web page request was made. An IP address is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP address stays the same from browser session to browser session, but if you use a consumer dial-up Internet access provider, your IP address probably varies from session to session.
Sharing information with third parties
We will not sell lists of your personal information to third parties for their marketing purposes. However, under certain circumstances we may share your personal information with third parties to enable us to provide specific services. We may grant access to your personal information to our independent contractors to the extent necessary for them to provide, maintain, and enhance the functionality of our website or related services. In some cases, the personal information that you submit through a form on our website may be transmitted directly to one of our outsourced service providers with which we contract to provide services for our benefit. In addition, we may use a third-party service provider to host and operate our website, and such service provider may receive access to your personal information, however, these third parties do not retain, share, or store any personally identifiable information except to
provide these services and do so under confidentiality agreements with the Company.
You should also note that we cannot fully ensure that your personal information will not be disclosed to third parties in other situations. For example, we may be legally obligated to disclose or share your information with law enforcement and/or government officials pursuant to any valid and proper request, in which case you expressly authorize us to do so.
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
You may request access to information that we hold about you. Any access request you make of us may be subject to a fee to meet our costs in providing you with details of the information we hold about you. If you believe that any of
the information we hold about you is incorrect or incomplete, then please let us know and we’ll investigate and, if necessary, amend the information. You can contact us by visiting our Contact page.
Our site may, from time to time, contain links to other websites to improve your experience. These links to other websites will always be clearly identified so that you are aware that you are leaving our website. If you follow a link to any of these websites, please note that these websites have their own privacy policies. We do not accept any responsibility or liability for these policies, or for the content or any information you obtain or are provided with whilst on those websites.
Changes to this policy